Your privacy is important to us
This policy reflects our processes and philosophy of our business. As a business like yourself,
we are bound by the Federal Privacy Act and the National Privacy Principles. We are committed to protecting your privacy, whether
you are a client of our business or not.
Information Collected
You will know what information we collect and you have to
inform us of your preference of how we communicate with you. Our business and associated partners will only use personal or business
information you have supplied so we can fulfil our regulatory obligations, keep you informed of relevant products and services, maintain
our business processes as it relates to you, perform financial transactions and provide better customer service. We use this information
in ways that is necessary for us to conduct business with you and includes website maintenance, customer support, product management
and promotion.
Website Maintenance
We will continue to develop meaningful services for you via our web site. We may have
links to other sites which are beyond our control. We cannot vouch for the privacy policy and practice of these external sites.
Customer
Support
Your product registration is linked to your contact details. This enables the our Customer Service team to provide you with quality customer support.
Product Management
The ordering process consists of us obtaining your contact information including name, address, business ABN
and financial information such as payment method so that we can provide registration details and invoice procedures. As part of this
process and ongoing support, we may contact you using your details so we can resolve issues and provide service in a proactive manner.
Promotion
As
we develop new and improved business solutions, we will notify you of these services and any special offers. You can contact us if
you do not wish to receive this information.
Protecting your Information
We understand the importance of your privacy and
confidentiality. We have policies, procedures and training to reinforce this as a business priority. If you are provided with a password
or registration code, it will be your responsibility to keep your username and password confidential so that they cannot be used
by anyone else.
Contacting Us
Please contact us if you require to change any information or if you have any questions
or complaints concerning this privacy policy or our information collection practices.
